SHIPPING & RETURNS

SHIPPING POLICY 

Please allow 24-48 hours for order processing.

While we do not require a signature to receive the shipment, we highly recommend that you be present to accept delivery given the high value of your order. We realize this may be inconvenient but we would like to ensure that your purchases arrive securely. Our products need to be stored in a cool dry place, and we don’t recommend leaving them outside on your doorstep.

HEAT SENSITIVITY

Please note: our proprietary, TEATAN COMPLEX is very sensitive to heat. To ensure optimal product performance, please open your CLEANTAN package(s) promptly upon receipt and store products in a cool, dry place. If you receive a product that is warm to the touch or has been exposed to prolonged heat, please notify us immediately.

RETURN POLICY

All CLEANTAN products are formulated for maximum results. If you use our products as intended you will see natural tan color. We stand behind all of our products. The product integrity lasts 6 months from the time of opening.  If within the first 30 days of use you aren't completely satisfied, contact us at info@cleantanusa.com or phone: 1-844-696-9TAN and we will refund your purchase price.

We will provide you with a Return Authorization and you will be responsible for return shipping costs. Once we have received your product return, we will issue you the full refund.  We recommend purchasing tracking in case of any mis-delivery.